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We are currently seeking a motivated and hardworking individual to join our Honeywell Building Technologies team as a Collections Analyst based in Dubai, UAE. This position will have responsibility for driving Customer to Cash cycle for HBS Projects and Services UAE & Oman region including Govt/Key customers. Receivable ageing reduction with focus in resolving past dues/ disputed / collection from delinquent customers are core deliverables. This position will report in to HBS META C2C Leader.
You will be responsible for proactive customer follow-ups & collections enablement in coordination with HBS Operations, Sales and other cross functional team members. Ensure deadlines are met, working towards/and achieving goals for Cash Collection, Past Dues (PD), Accounts Receivable (AR) and Dispute prevention goals. Key focus on AFDA (Allowance for Doubtful Accounts) de-risking P&L and recovery of Balance Sheet AFDA. Work with Operations, Sales and Contracts team on customer disputes, escalation for non-paying customers. This position will manage External and Internal customer relationship and other day to day transactions.
Collections Analyst Responsibilities
Partner with HBS Operations, Sales team for monthly cash collections, managing day to day follow-ups, escalations, dispute resolution and cash application
Partner with UAE and Oman cross functional team to drive HBS collection and PD reduction. This includes timely Cash Collection, driving Past Dues reduction, DSO improvement, AFDA (Bad debts).
Actively lead the reduction of accounts receivable for HBS customers. Develop relationship and implement strategies for getting timely collections from Govt./key customers.
Engage with Cross Functional team and deploy strategies / resources to meet Past Dues / Receivables/ AFDA / AR targets and objectives.
Ensure 100% compliance to all C2C matrix assigned (including timely disputes flagging and NPR coding).
Establish and maintain effective Internal and External working relationships, including Sales, Operations, Customer Service, Finance and customer relationships
Key focus on AFDA (Allowance for Doubtful Accounts) de-risking P&L and recovery of Balance Sheet AFDA.
Participate in weekly cash calls, influence respective stake owners to complete actions as per deadline
Manage and administer customer accounts including account reconciliations and application of unapplied credits/cash.
Drive regular involvement of regional management in status of portfolio
Actively participate in continuous improvement projects.
Qualifications
Must be a UAE National.
Bachelor’s degree in Finance / Accounting
5 years’ experience in Credit & Collection, Working Capital Management in a Multinational environment and managing external customer relationships
5 years’ experience in finance or accounting functions – Preferable Receivables Management, Credit and Risk Management, banking relationship management.
Demonstrated ability to influence without authority
ERP knowledge of SAP is preferred
Excellent experience using Microsoft tools, tableau
Background of handling C2C processes of large cycle projects / contracts
Understanding of financial accounting basics
Excellent communication skills both internally across distances and externally with customers; ability to tailor the communications to the appropriate audience
We Offer:
Annual salary and consolidated allowance
Group medical insurance plan
Life and long-term disability insurance
Paid annual leave and time off work
Business travel insurance
End of service benefits
4.5 day working week from Monday to Friday in line with the public sector.
If you believe this is your dream role, then we’d love to hear from you, and apply.
As an Equal Opportunities Employer, we are committed to a diverse workforce culture.
Additional Information
JOB ID: HRD193467
Category: Finance
Location: Emaar Buss.Park; Bld.2,Sheikh Zayed Road,Dubai,DUBAI,United Arab Emirates
Nonexempt