Bankfab Jobs Careers 2023 : Customer Service Officer Vacancy in Dubai UAE

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Bankfab Jobs 2023 Notification & Application Form @ UAE.CareersPortal.in Apply for Customer Service Officer Vacancies in Dubai, UAE

Bankfab Jobs 2023 Careers: Customer Service Officer Vacancy. These Customer Service Officer jobs are in Bankfab , Dubai, UAE. Eligible job seekers having suitable qualification may apply for these Bankfab job vacancy openings before last date which is mentioned in the official Bankfab advertisement notification.

Bankfab Jobs Careers 2023 Notification: – Dear Job seekers, Welcome to all of You in our job portal that is UAE.careersportal.in On this page we are providing  Bankfab Recruitment 2023 notification details. This is a golden opportunity for the candidates who are searching for Bankfab jobs. If the candidates are satisfying the eligibility criteria as mentioned in the official recruitment notification of Bankfab , they may apply for these Bankfab vacancies through our careers portal or by using the official page of Bankfab web portal.

Here on this careers portal, we have provided Bankfab , Dubai UAE notification all the essential details like eligibility criteria, age limit, education qualification, selection Bankfab , Dubai UAE, pay scale & how to apply for the latest Vacancy, etc.  Read official Bankfab job notification carefully and apply for your favourite vacancy in Bankfab .

Bankfab Jobs 2023 – Customer Service Officer Hiring Details in Dubai :

Bankfab Notification 2023 Brief details are mentioned below:

Recruitment Board Bankfab
Advertisement No. –
Name of the Post Customer Service Officer
Apply Mode Online/ Offline
Job Location Dubai, UAE
Bankfab Official Website www.Bankfab .com

Bankfab Job Description at a Glance:

  • Dubai, United Arab Emirates
    Full-time
    Division: Consumer Banking Group – UAE
    Sub Division: CB Sales & Distribution

    Company Description

    First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

    Job Description

    Core Responsibilities

    • Actively sell/cross-sell asset and liability products to new and existing customers
    • Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
    • Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)
    • Encourage customers to build their balances with the bank in order to migrate to higher customer programs
    • Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres
    • Educate Classic and Advantage customers about automated channels including ATM, call centre and NBAD online and promote their migration to these channels
    • Attract new customers to branch through personal relations and existing customer referrals
    • Respond to call center regarding customer inquiries forwarded
    • Meet individual sales targets
    • Participate in and potentially lead daily retail sales team meetings
    • Online & Mobile Banking: – Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls & carryout online demonstration and assist with mobile app demo and customer download
    • NPS: – Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
    • Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings

    Qualifications

    • High School graduated
    • 2 years’ relevant experience in banking sector.
    • Familiarity with bank products, customer experience and related policies and procedures

    I’m interested

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