Liebherr Middle East, FZE Jobs Careers 2023 : Technical Advisor Vacancy in Dubai UAE

• Handling of enquiries.
• Technical support of customers, engineers, the service stations and of the sales department
• Forwarding of service information
• Assuring that safety relevant service information’s are installed/followed.
• Quoting of upgrades, services and not standard solutions (like new parts without Id. No., lifting aids, etc.) including follow up and evaluation of not received orders.
• Pro-active approach of services/customers support, offering of crane upgrades
• Technical support of warranty and good will cases.
• Arranging of service attendances in co-ordination with Customer Services Coordinator
• Project controlling and co-ordination
• Issuing and checking of stage invoices
• Planning of engineer pool in co-ordination with Customer Services Coordinator
• Preparation of project specific documentation such as method statements, risk analyses etc.
• Monitoring of debtors accounts and active collection of outstanding invoices together with accounts department.
• Journal duty at weekends and bank holydays
• Checking and follow up of work reports
• Checking and signing of hour reports
• Filing of project or work specific correspondence like certificates, data, protocols, paperwork, measuring protocols, MDE Data, MOM’s, emails, etc.
• Support of commissioning jobs in the area of the service station
• Working according to rules with internal software

• Completed technical apprenticeship (mechatronic or a combination of electric, electronic, mechanic and hydraulic technologies)
• At least 6 years’ experience as a Service Engineer
• Experience with part lists, preparing quotes and order administration
• Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings
• Field experience as Service Engineer
• Ability to interface with all levels of staff
• Demonstrated ability to handle confidential information
• Assist the Company in any necessary duties to achieve Company goals
• Perform other related duties as assigned
• Exact and precise working
• Ability to coordinate and plan service attendances
• Working with a pro-active approach
• English fluent in both spoken and written, German language skills would be a great advantage
• Signing according to signature regulations
• Disposition of engineers
• Generating of crane upgrade offers and non-standard parts offers following the factory guidelines
• Calculation and generating of work offers
• Generating and editing of service orders

• Performance-realted remuneration
• Interesting and responsible task in a successful company group
• Social benefits of a modern company

Start Date: immediately

Please note: ONLY shortlisted candidates will be contacted

Have we awoken your interest? Then we look forward to receiving your online application.

One Passion. Many Opportunities.