Common Concept Jobs Careers 2023 : Customer Service Executive Vacancy in Dubai UAE

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Common Concept Jobs 2023 Notification & Application Form @ UAE.CareersPortal.in Apply for Customer Service Executive Vacancies in Dubai, UAE

Common Concept Jobs 2023 Careers: Customer Service Executive Vacancy. These Customer Service Executive jobs are in Common Concept , Dubai, UAE. Eligible job seekers having suitable qualification may apply for these Common Concept job vacancy openings before last date which is mentioned in the official Common Concept advertisement notification.

Common Concept Jobs Careers 2023 Notification: – Dear Job seekers, Welcome to all of You in our job portal that is UAE.careersportal.in On this page we are providing  Common Concept Recruitment 2023 notification details. This is a golden opportunity for the candidates who are searching for Common Concept jobs. If the candidates are satisfying the eligibility criteria as mentioned in the official recruitment notification of Common Concept , they may apply for these Common Concept vacancies through our careers portal or by using the official page of Common Concept web portal.

Here on this careers portal, we have provided Common Concept , Dubai UAE notification all the essential details like eligibility criteria, age limit, education qualification, selection Common Concept , Dubai UAE, pay scale & how to apply for the latest Vacancy, etc.  Read official Common Concept job notification carefully and apply for your favourite vacancy in Common Concept .

Common Concept Jobs 2023 – Customer Service Executive Hiring Details in Dubai :

Common Concept Notification 2023 Brief details are mentioned below:

Recruitment Board Common Concept
Advertisement No. –
Name of the Post Customer Service Executive
Apply Mode Online/ Offline
Job Location Dubai, UAE
Common Concept Official Website www.Common Concept .com

Common Concept Job Description at a Glance:

  • Proactively seek opportunities to create memorable customer interactions, assist customers and provide excellent customer service by providing directions, information, answering questions, and performing other duties as assigned

    Develop and maintain a strong relationship with tenants and educate them about the Mall services and promotional activities

    Get regular updates from the marketing team/mall manager on the planned events and activities in the mall, assist with conducting the events.

    Review Malls website and social media for timely information and accuracy of data posted

    Be fully aware of the malls emergency response procedure and have a clear understanding of what role to play during any emergency

    Assist with the circulation of tenant memo’s, ensure that acknowledgement sheets are maintained.

    Maintain copies of relevant authority permissions for any events/promotions in the mall

    Ensure that all shops opens/closes on time, if not inform the Duty Manager and call the shop’s in-charge/manager.

    Check and update the promotional offers of each shop and maintain the same in a file for quick reference.

    Update the shop contact details. (Shop manager, Contact in case of emergency etc )

    Keep track of the mall directories availability/display & update the duty manager if new to be printed

    Maintain Mall Team contacts and also Statutory emergency contact details

    Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained)

    Maintain register for Wheel chair issuance

    Issue of Raffle coupons during sales/promotions

    o Maintain proper register of raffle coupons issued

    o Circulate daily summary

    o Inform management in advance if more printing to be done

    Sale of Mall Gift vouchers

    o Maintain a register with voucher details

    o Cash to be handed over daily to Duty Manager

    Lost & found

    o Maintain a register with details

    o Cash/Valuables to be handed over to Mall Manager for further process according to LMG policy

    First Aid Kit to be maintained at the counter

    o CSE Staff will be trained in Fire Evacuation & First Aid

    End of the day report to be circulated:
    o Print out of Summary of lost & found for Security

    o End of the Day Report to the Mall Manager & Duty Manager (ie, incident, complaint, late opening/early closure of shops etc

    Tenants/Customers to be encouraged to give feedback in writing (Customer Feedback form to be used), maintain a register/log of the complaints registered.

    o Ensure all complaints/suggestion are logged and informed to duty manager/mall manager

    o Follow up on the status of the complaint & ensure the closure. Update the status in the register.

    Maintain endorsement logbook (to be passed on when shift changes) and emails (sent and received), make sure that you are updated.

APPLY FOR JOB

 

What details do we provide on the UAE Careers Portal for Common Concept Jobs 2023 ?

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