Kitopi UAE Jobs Careers 2023 : Associate – Customer Success (UAE National) Jobs Vacancy in Dubai UAE

What You’ll Do

• Grow the business of brands in the Kitopi portfolio by facilitating and consulting on new launches, marketing and strategic initiatives
• Be able to build and manage the brand P&L within Kitopi
• Stake out brands in the market that could benefit from being part of the Kitopi family (basically, everyone!) and approach them.
• Constantly receive feedback from brands and Kitopi B/C’s and adjust accordingly.
• Delegate tasks to Kitopi Brand Champions and other team members; receive feedback gracefully from Kitopi management and apply it.
• Generate reports periodically for various brands indicating brand performance with respect to revenue, customer feedback, and retention.
• Set a schedule for quality control checks and carry them out. Ensure there’s a smooth flow between our kitchens and delivery aggregators.
• Maximize the business attained from each existing brand through proposing new ideas, marketing schemes, and product development.
• Manage and grow the business with high profile F&B brands
• Nourish individual relationships with client partners
• Develop thorough plans to increase brand awareness, sales, customer acquisition, retention and ratings Implement data – driven discounts strategy and develop marketing campaign plans both on the food delivery aggregators and off the aggregators (social media)
• Provide product development and product support in order to establish proper channels of information and communication
• Manage projects and serve as brand ambassador between kitchen managers, supply chain, chefs , marketing and tech / product to ensure there’s a smooth flow between our kitchens and delivery aggregators

What We Are Looking For ?

• A minimum of two ( 2 ) years of experience , ideally with a Growth mindset . Business Development , Sales and more importantly , Relationship Management are key .
• Passion for Food & Beverage and monitoring market trends .

• You’ll be involved in customized workshops run by Kitopi Academy
• You’ll have a chance to work in an international, diverse, and inclusive environment
• You’ll be part of one of the most caring communities out there.
• Finding a chance to become a shareowner with our ESOP plan (T&C Applies)
• Free and unlimited access to a nutritionist because we care about you
• No Dress Code! (T&C Applies)
• Extended maternity and parental leave
• The infamous team activities and social events are bursting with fun
• Inclusive Private Health Insurance
• Up to 50% discount from Kitopi brands
• Annual leave as per the company policy