Mann+Hummel Jobs Careers 2023 : Customer Service Vacancy in Dubai UAE

As worldwide experts in filtration, MANN+HUMMEL develop solutions for vehicles, industrial applications, clean air inside vehicles and the sustainable use of water. With team spirit and an open culture of communication, we are continuously working towards achieving our vision of ‘leadership in filtration’. Become part of our team.

Job Description
Your Challenge

The job incumbent leads Customer/Sales Support activities within the Sales Office at Mann Hummel Dubai (DAFZA) and contributes to MANN+HUMMEL (M+H) growth and profitability in this specific market. He/she coordinates Internal Sales Services activities, Customer support, supports the logistic coordinator.

§ Management of the customer in terms of correspondence, invoicing, issuance of credit and Debit notes, various issues related to the activities of commercial support.

§ Complete customer order cycle management

§ Contacts and relations with the MDCs to obtain information on time, goods deliveries, pricing, billing.

§ Support in external and internal audit

§ Maintanence of Customer master files and other useful files

§ Co-operation with sales department

§ Ensure on-time delivery of customer orders

§ Assistance in SCM projects with customers and suppliers

§ Close communication with 3rd party Logistics provider

§ Any additional projects/tasks from the management, as required

§ Customer complaint management

§ Office Management support

§ Back up for logistic coordinator during vacation time

Your Profile

§ Studies of business administration or equivalent field of education or work cumulated experience

§ 3+ years of relevant work experience

§ Medium experience in logistic processes in the supply chain

§ Excellent communicator/influencing skills

§ Business acumen, customer orientation, organization and coordination skills, self-initiative and ability to work under pressure

§ Ability to get the job done (attention to detail, decisiveness and organization and planning ability

§ Ability to work with others to get job done (communication/influencing skills, team working skills/customer focus)

§ ERP knowledge in finance and logistics modules (desirable SAP and/or LogoTiger2)

§ Strong interpersonal & organizational skills

§ Leadership and entrepreneurship skills, Cross-functional thinking, communication skills

§ Intercultural understanding

§ Fluency in and English (written and spoken),

§ Skillful handling of MS office applications

Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects – all of which awaits you here.